Privacy Policy
Last Updated: July 2026
At Seagon, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, store, process, and share information when you visit Seagon.store, place an order, contact us, or otherwise use our website and services.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.
1. Information We Collect
When you visit Seagon, place an order, create an account, contact us, or interact with our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- PIN code and location information necessary for delivery
- Order and purchase information
- Products viewed or added to your cart
- Payment and transaction-related information
- Customer support communications
- Exchange or product-issue information
- Device, browser, IP address, and website usage information
- Cookies and similar technology data
We only collect information that is reasonably necessary for operating our website, processing orders, providing customer support, improving our services, preventing fraud, marketing where permitted, and complying with applicable legal requirements.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Provide order tracking
- Process payments and verify transactions
- Respond to customer support requests
- Handle eligible exchange or replacement requests
- Prevent fraudulent or suspicious transactions
- Improve our website, products, and customer experience
- Understand how customers interact with our website
- Send promotional communications where permitted
- Maintain business and transaction records
- Comply with legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.
3. Order Fulfilment and Third-Party Suppliers
Seagon may fulfil orders directly or use third-party suppliers, distributors, marketplaces, wholesalers, fulfilment providers, and logistics partners.
This may include platforms or suppliers such as Meesho, Roposo Clout, or other third-party fulfilment sources.
When necessary to fulfil your order, relevant information may be shared with such partners, including:
- Customer name
- Delivery address
- Phone number
- Order/product information
- Other information reasonably required to process and deliver the order
We only intend to share information reasonably necessary for legitimate order fulfilment and related operational purposes.
Because third-party service providers may have their own privacy practices, their handling of information may also be governed by their respective privacy policies and applicable laws.
4. Payments
Payments made through Seagon may be processed by third-party payment gateways, banks, UPI providers, card networks, or other financial service providers.
Seagon generally does not directly store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or similar sensitive payment credentials.
Payment providers may independently collect and process information necessary to complete and secure your transaction according to their own privacy and security policies.
We may receive limited transaction information such as payment status, transaction reference, payment method, and other information required for order processing and reconciliation.
5. Shipping and Courier Partners
To deliver your order, we may share necessary information with courier companies, logistics providers, shipping aggregators, suppliers, and fulfilment partners.
This may include your:
- Name
- Phone number
- Shipping address
- PIN code
- Order details
This information is shared as reasonably necessary to process, ship, track, and deliver your order.
6. Cookies and Tracking Technologies
Seagon.store may use cookies and similar technologies to operate and improve the website.
Cookies may be used to:
- Keep products in your shopping cart
- Remember preferences
- Maintain website functionality
- Understand website traffic and visitor behaviour
- Measure website and marketing performance
- Prevent fraud and improve security
- Personalize certain website experiences
- Support advertising and remarketing where applicable and permitted
You may be able to manage or disable certain cookies through your browser settings or available cookie controls.
Disabling essential cookies may affect certain website functions.
7. Analytics and Advertising
We may use third-party analytics, advertising, and marketing technologies to understand how visitors interact with Seagon and to measure or improve our marketing.
Depending on the services enabled on our website, these may process information such as:
- Device and browser information
- IP address
- Pages viewed
- Products viewed
- Website interactions
- Referral sources
- Shopping and conversion events
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or tracking technologies.
8. Marketing Communications
If you subscribe to our newsletter, promotional messages, or otherwise provide appropriate consent, we may send you information about:
- New products
- Trending products
- Special offers
- Discounts
- Promotions
- Store updates
Where applicable, you may unsubscribe from promotional email communications using the unsubscribe option provided in the message or by contacting us.
Transactional communications relating to an order, payment, shipping, security, or customer-service matter may still be sent where necessary.
9. How We Share Your Information
We do not sell your personal information as a standalone commodity.
We may share necessary information with trusted third parties where reasonably required to operate our business, including:
- Payment processors
- Courier and logistics companies
- Suppliers and fulfilment partners
- E-commerce technology providers
- Website hosting and infrastructure providers
- Analytics providers
- Marketing and advertising service providers
- Customer-support providers
- Professional advisers
- Government or legal authorities where legally required
We aim to limit sharing to information reasonably necessary for the relevant purpose.
10. Legal Disclosure
We may disclose personal information where reasonably necessary to:
- Comply with applicable laws or legal obligations
- Respond to valid legal requests or court orders
- Protect Seagon’s legal rights
- Investigate suspected fraud or unlawful activity
- Protect customers or other individuals
- Enforce our Terms and Conditions
- Resolve payment disputes or chargebacks
Any such disclosure will be subject to applicable law.
11. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.
Customers should also take appropriate precautions to protect their account credentials, devices, passwords, OTPs, and payment information.
Never share your OTP, UPI PIN, banking password, or card security credentials with anyone claiming to represent Seagon.
12. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:
- Order fulfilment
- Customer service
- Accounting and taxation
- Fraud prevention
- Dispute resolution
- Legal compliance
- Enforcement of agreements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
13. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the ability to request access to, correction of, updating of, or deletion of certain personal information.
Some requests may be subject to legal exceptions.
For example, we may need to retain certain transaction, tax, fraud-prevention, dispute, or legal records even after a deletion request.
To submit a privacy-related request, contact us at:
We may reasonably verify your identity before processing certain requests.
14. Accuracy of Information
You are responsible for providing accurate and current information when placing an order or contacting Seagon.
If your contact or delivery information changes, please update it where possible or contact us promptly.
We cannot guarantee that shipping details can be modified after an order has entered processing or fulfilment.
15. Children’s Privacy
Seagon is not intended to knowingly collect personal information directly from children who are not legally capable of providing valid consent under applicable law.
Where required, purchases or use of our services by minors should take place with the involvement or consent of a parent or legal guardian.
If you believe that personal information relating to a child has been improperly provided to us, please contact us.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, tracking services, or other external services.
Once you leave Seagon.store or interact directly with a third-party service, that third party’s privacy policy and terms may apply.
Seagon is not responsible for the independent privacy practices or content of third-party websites and services.
17. Business Transfers
If Seagon undergoes a merger, acquisition, restructuring, sale, transfer of business assets, or similar business transaction, relevant information may be transferred as part of that transaction where permitted by law.
Any personal information transferred in such circumstances will remain subject to applicable privacy and data-protection requirements.
18. International Processing
Some technology, hosting, analytics, payment, or other service providers used by Seagon may process or store information using infrastructure located outside your state or country.
Where applicable, we will handle such processing and transfers in accordance with applicable legal requirements and reasonable safeguards.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Website functionality
- Third-party services
- Legal or regulatory requirements
- Privacy and security practices
The updated policy will be published on this page with a revised “Last Updated” date where appropriate.
We encourage users to review this Privacy Policy periodically.
20. Relationship With Other Seagon Policies
This Privacy Policy should be read together with our:
- Terms and Conditions
- Shipping Policy
- Refund & Exchange Policy
- Other applicable website policies
If any provision conflicts with a mandatory requirement of applicable law, the applicable legal requirement will prevail.
21. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, contact:
Seagon
Website: Seagon.store
Email: [email protected]