Shipping Policy
At Seagon, we work to process and deliver your orders as efficiently as possible. Please review our shipping terms before placing an order.
Order Processing
Orders are typically processed and shipped within 2-3 working days after the order is successfully placed.
Working days exclude Sundays and public holidays. Processing times may be longer during high-demand periods, sales, or unforeseen circumstances.
Delivery Time
Once shipped, orders are generally delivered within 7-10 working days.
Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped and tracking information becomes available, you can use the provided tracking details to check the status of your delivery.
Order Cancellation
Orders cannot be cancelled once they have been placed.
Please carefully review your product selection, shipping address, contact details, and other order information before completing your purchase.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address and contact information. Seagon is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided while placing the order.
Damaged or Defective Products
If you receive a product that is damaged, defective, or not working, please refer to our Refund & Exchange Policy for exchange eligibility and requirements.
Contact Us
For shipping or order-related queries, contact us at:
Email: [email protected]